Angol levélírás II. – általános fordulatok, hivatalos levél

leveliras

Mivel már az angol nyelvvizsgákon is egyre népszerűbbek az e-mail ill. levélírási feladatok -nemhogy a való életben!-, típusokra (baráti, félhivatalos, hivatalos) lebontva több részletben összeírok Nektek néhány igazán hasznos kifejezést. A baráti levelek után folytassuk a hivatalos levelekkel!

Használjátok, osszátok meg őket! 😉
Alul, a Megjegyzés mezőben pedig szeretettel várunk minden kiegészítést! 🙂

Megszólítás

Dear Sir/Madam,
Dear Mr. Roberts/ Mrs. Smith/ Ms. White,

Panaszlevél (Letter of complaint)

I am writing to complain about …
I am writing to draw your attention to …
I am writing to express my strong dissatisfaction with …
I was very disappointed to find that …
I should have been informed that …
The first problem was … Another problem was …
To make matters worse …
I would like to hear your explanation for the above problems …
I hope the matter will be resolved …
I would therefore be grateful if you could give me a full refund …
I feel I am entitled to a partial refund in addition to an apology for the inconvenience caused.
I assume you will replace the item at once.
I look forward to receiving a prompt reply

Meghívás (Letter of invitation) & elfogadása/ elutasítása (Accepting/ refusing an invitation)

You are invited to attend …
Your presence would be appreciated at …
I’ll give you some directions …
Please indicate whether you will be able to attend.

Válasz:
+
Thank you for the kind invitation which I would be honoured to accept.

We thank you for your recent invitation to … but unfortunately we …
I am sorry to miss the opportunity of …

Bocsánatkérés (Letter of apology)

I am writing to apologise for …
Please accept my sincerest apologies for …
I hope you will accept my apologies …

Jelentkezés (Letter of application)

I am writing to apply for the position of …. which I saw advertised in… (állás esetén)
I would like to apply for admission to your course ‘…’ beginning … (tanfolyam esetén)
I hold a certificate/degree in ….
For the last/past year(s) I have been working as a/ an …
I enclose my CV and I would be glad to attend an interview at any time convenient to you.
I would appreciate a reply at your earliest convenience …
Please contact me regarding any queries you may have.

Kérdés, információkérés (Letter of requests/ asking for information)

I am writing to ask for more information about …
I am writing to inquire about …
With reference to your advertisement in … I would be grateful if you could tell me …
I would also like to know if …
Could you also please send me … ?
I would appreciate it if you could inform me as soon as possible.

Elköszönés

I look forward to hearing from you.

Yours sincerely, + teljes név (ha a megszólítás névre szólt: Mr./ Mrs./ Ms. xy)
Yours faithfully, + teljes név (ha a megszólítás általános volt: Sir/Madam, tehát nem tudjuk, pontosan kinek írunk)
Best regards,
Kind regards,
Regards,

Posted in angol, üzleti angol and tagged , , .